Covid 19 – Special info

Nous avons mis en place le protocole d’accueil et les règles d’hygiène règlementaires pour vous recevoir dans les meilleures conditions possibles et ainsi vous permettre de profiter agréablement de votre séjour en toute tranquillité d’esprit. Ci-après, vous trouverez des informations détaillées sur les conditions de réservation de séjour ainsi que les quelques évolutions de notre service pour mieux vous protéger.

Le Directeur, Yann Poulmarc’h

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Protocol

In the current context, the health and well-being of our customers and our teams remain our priority.
In order to welcome you in the best conditions, we therefore follow the health and safety protocol published by the government for the hotel and catering industry.
Among these practices: respect for safety procedures, hydro-alcoholic gel available at major centres, traffic management, masks for staff, disinfection of areas several times a day, etc.

Remember to bring your mask when walking in the common areas of the hotel, to reach the restaurant or the breakfast buffet. This measure is mandatory.

Some additional information

Breakfast

Please let us know, on your arrival, around what time you would like to have breakfast. For health reasons you will not be able to help yourself, but you will enjoy the benefits of a buffet, served at the table by the wait staff.

Your room

Concerning your room, we offer you a daily classic hotel service. However, if you do not wish housekeeping staff to enter your room during your stay, please let us know upon arrival. As an alternative, we can offer you a lighter service, in particular the replacement of linen if necessary.

The swimming pool

Pool towels (open 9am to 7pm) with blue and white stripes, are available in the drawers of the wardrobe, or in the cupboard in your room. The pool is not supervised, the number of people allowed in the pool is 6 maximum. Deckchairs are available and arranged with sufficient spacing.
All persons are required to take a cleansing shower bath before entering the pool is a MUST and an obligation to ensure the quality of swimming water for everyone. Hygiene standards for water quality are currently being tightened. Failure to comply with this instruction could lead to the pool being closed.

hotel de charme Amboise

Booking conditions

In order to guarantee maximum flexibility,  new bookings can be cancelled at no extra cost, up to 24 hours before your scheduled arrival date. This applies to our flexible rates – not on special offers